Recent Commercial Posts

How Can I Clean Up After a Broken Pipe in My Queens Deli?

6/23/2020 (Permalink)

Shot of prepared food on display in a deli Give our SERVPRO of Long Island City team a call 24/7!

Water Damage In Your Queens Deli

Damaged plumbing can cause unfavorable conditions for your eatery, but our fast response with extraction and drying tools can help.

Many people do not realize how destructive a broken portion of plumbing can be until it is happening in their Queens property. With your highly trafficked deli open more than half of the day, water loss incidents like breaks in the plumbing could threaten your ability to serve your loyal patrons and keep your doors open. It is estimated that almost half of businesses that close after substantial loss incidents never reopen. However, our SERVPRO team makes it our business to get you back in business quickly.

When it comes to water damage in Queen's delis like yours, there often several specific stages of restoration and recovery that must occur. Because plumbing is often hidden in the walls, we must track moisture trapped in wall systems and pinpoint the damage to the plumbing network to ensure that it gets repaired during the earliest mitigation stages. Additionally, we must assess the damage to the kitchen and its aging structural elements to thoroughly recover from the loss and return your business to its original state.

What Tools Dry Out the Kitchen Area?

While it might seem that extraction is the foundation of effective water loss response, the tools, and technologies used for drying are continually advancing in the restoration industry. As a leading team of professionals, our SERVPRO roster utilizes an extensive array of these advanced tools for thoroughly drying the kitchen area, including crumbling brick walls, linoleum tile floors, and wooden shelving. Some of the capable drying equipment that we bring to your business includes:

    •    Centrifugal Air Movers
    •    Desiccant Dehumidifiers
    •    Positive Pressure Systems
    •    Portable Electric Heaters

From removing standing water and moisture throughout the building to repairing the plumbing and other structural concerns, we are your one-stop-shop for restoration and recovery. Give our SERVPRO of Long Island City team a call 24/7 at (718) 440-6994.

How Do I Navigate the Claims Filing Process for a Water-Damaged Multi-Family Property?

6/21/2020 (Permalink)

water damaged apartment space Water damage can quickly progress into a mold infestation. Contact SERVPRO to dry out your space today.

SERVPRO Technicians Restore Water-Damaged Queens Residential Complexes 24/7

When water damage strikes in multi-family residential complexes in Queens a simple pipe leak can lead to damage that affects multiple units. The claims filing process is complex and requires thorough documentation to receive appropriate compensation for your tenants’ living spaces.

If you find commercial water damage in your Queens rental property, SERVPRO is ready to restore the affected units to a preloss condition per Institute of Inspection Cleaning and Restoration Certification (IICRC) best practices for water cleanup. Though we cooperate with you and your insurance company on mitigation services, we are not an insurance company. However, here are some helpful tips to get you through a stressful time.

Frequently Asked Questions About Multi-Family Insurance Claims

  • What do I do if my claim gets denied? If you disagree with your insurer’s evaluation of the damage to your property, you can request a second inspection with either a new adjuster from the insurance company or an independent agent.
  • How long does it take to receive compensation? The speed at which payment is dispensed depends on the insurer. The more quickly you file a claim, the more likely you are to get paid quickly.
  • How can I prepare for filing a claim?
    • Take pictures and videos of your property both before and after a disaster occurs.
    • Keep written records of information related to the damage such as size, when it occurred, and how you responded to the damage.
    • Review your policy with a trusted insurance agent or adjuster.

SERVPRO’s Structural Drying Process

The careful calculation goes into the placement and utilization of air movers and dehumidifiers. Dehumidifier placement is calculated based on a variety of factors. Factors that go into calculating dehumidification requirements include:

  • The total size of the affected space.
  • The approximate size of the water damage in that area.
  • The type of dehumidifier used.
  • The pints-per-day (PPD) rating based on manufacturer guidelines.

SERVPRO of Long Island City is a phone call away from providing businesses with mitigation service that is Faster to Any Size Disaster. Call (718) 440-6994 to get started.

Click here for more information about Queens. 

Should I Clean the Carpets of My Office After a Water Loss? 

5/20/2020 (Permalink)

water damage carpet Call the SERVPRO professionals in your Queens area for the drying and water extracting help you need for your carpets.

Our SERVPRO team can help Queens businesses look and function their best after a disaster, including thorough carpet cleaning. 

Water losses might seem to leave a direct set of effects and damages that you must address in your Queens office building. While addressing these apparent conditions can prevent the situation from worsening, full restoration and recovery often require premier cleaning.

Carpet cleaning and other avenues of water cleanup in your Queens office are not something that can happen before mitigation has completed. From extraction and drying to deodorization, several steps must precede cleaning your carpets. However, after water losses, trapped moisture and water can often leave your carpet in need of focused attention and revitalization.

Why Shoud I Get Professional Cleaning? 

One of the advantages of choosing cleaning with our SERVPRO team is that we are already restoring the property through drying and odor removal. After these mitigation steps, we can offer a seamless transition to premier cleaning services, allowing us to quickly address carpet concerns such as:

  • Soils
  • Color Fading
  • Residues 
  • Staining

No matter how water losses affect your office, give our SERVPRO of Long Island City team a call today at (917) 793-0419.

What Caused Water Damage in My Queens Office Building?

5/6/2020 (Permalink)

outside view of multistory office building When water damage invades your office, call SERVPRO of fast, effective restoration.

Our SERVPRO team can thoroughly inspect the damaged area to find the source of water damage and restore the damage it caused.  

Water damage is not always as cut-and-dry as you might believe. Addressing these concerns begins by identifying the source of the damage, which can sometimes hide behind layers of a wall system or ceiling materials. In some situations, you might not be sure that a water loss incident exists until you can recognize some of the symptoms these incidents can leave behind.  

When you suspect water damage to your Queens office building, you want to resolve this threat soon. Prolonged exposure to moisture or damp, structural elements allows for more compromising effects like deterioration or mold growth. Our SERVPRO professionals have a fast and thorough response that can help you to not only identify water losses and moisture, but dry up this damage to make it “Like it never even happened.” 

How Do You Identify Subtle Water Damage?  

When you are not sure that a water loss incident exists, how can you know for sure? Several indicative symptoms can showcase water or moisture, even if the majority of this damaged area exists behind surface materials in wall cavities or structural openings. You can start by looking for:  

  • Yellowing – Drywall is one of the most common structural materials used in office spaces. While you do not typically have to worry about the metal framework becoming damaged by water, drywall can quickly and readily absorb moisture and water from a persistent leak. The surface around this water-damaged area of the sheetrock can often show yellowing in an uneven blotch. 
  • Spotting - Prolonged exposure to moisture, or the unresolved saturation of materials, can facilitate mold growth in areas that you cannot see. The migration of mold colonies can show as spotting on the surface of the drywall, which can be multiple colors: black, green, blue, or even orange.  
  • Material Deterioration – Sagging or damaged materials are often an excellent indication of water damage. As materials get saturated, they can become too heavy for screws or nails used to install them to support them. Sagging ceilings or bloated wall surfaces can indicate a substantial water loss concern. 

Is Professional Restoration Needed for Damp Drywall?  

With drywall being such a standard element to your entire office space, restoring it after a water loss is something that you want to address immediately. Because these materials can become irreparably damaged in often as little as 24 hours of exposure, controlled demolition and reconstruction is often the fastest and most reliable approach for overcoming damp drywall. Our SERVPRO professionals can help with restoring these damaged areas and elements in the office, as sheetrock can be a considerable challenge due to:  

  • Structural Deterioration – Exposure to migrating water or moisture in any area of your office can allow for the bloating and deterioration of drywall surfaces.  
  • Porous Surfaces – The sheetrock’s permeance and porosity make it one of the most susceptible structural elements to moving water or the presence of moisture in the environment.  
  • Facilitate Mold Growth – Because drywall is an organic material, it can be a host for developing mold colonies

Is Damage Assessment Worth the Wait to Start Mitigation? 

When you believe that there is a problem with your office building, you owe it to your staff and your customers to address it as soon as possible. Rushing to get this done, however, might not be the best decision. A pre-job damage assessment conducted by our project manager can ultimately make the restoration more efficient and direct with accurate information and the appropriate recovery tools. Scoping a restoration project before it starts is helpful because:  

  • Identify Existing Problems – Noting all the existing problems with our SERVPRO DryBook Software can keep our technicians, our customer, and their insurance company all on the same page regarding what must happen and the progress of our restoration process. 
  • Content Assessment – Your office has many valuable items from its commercial-grade equipment and electronics, to individual desks, chairs, and other furniture. Our professionals can assess the damage to each of these items individually. 
  • Recognize moisture Beyond the Surface – With sophisticated technologies and tools, such as thermal imagery and surface moisture meters, we can identify the presence of moisture pockets even beyond surface materials. 
  • Label Pre-Existing Conditions - By meeting with the property manager of your office, we can determine areas that might have already been damaged or compromised before water losses. Directing our technicians at this loss incident alone can save time and money. 

No matter how subtle or blatant water losses might initially appear, they all must get addressed with effective drying and cleaning approaches as soon as possible. Our SERVPRO of Long Island City can help 24/7 by calling (718) 440-6994. 

More about Queens.

Where Does the Water Go After a Leak Inside an Apartment Building?

4/11/2020 (Permalink)

"Contact us" We understand the need for rapid response and restoration to minimize the loss of your property. Call us right away we are available 24/7.

Landlords Need Help Tracing All Migration of Water After a Plumbing Leak in Queens--SERVPRO Has the Training and Tools Needed

Perhaps one of the most mysterious things a property owner must puzzle out is where water travels after a leak in one or more rentals, especially in a large and complex space. Multi-unit housing is not an unexpected location for such detective work, as every apartment is typically plumbed separately, yet shares walls, ceilings, and floors with other living spaces. It is inadequate for a landlord to respond only to the complaint of one tenant when it is very likely that the water from the leak eventually spreads throughout the building.

Is It Easy to Follow the Migration of Water from Space to Space?

When working on water removal in a Queens rental building, how do we find all of the moisture? Water is often characterized as moving along the path of least resistance. The truism does not always hold up to scrutiny, as a number of other factors weigh in. For example, if water runs along the outside of a pipe, think condensation on a cold water supply pipe parallel to the floor in a warm, damp basement, some water will drip in a line along the expanse of the pipe to the floor. Instead of just one wet spot below the pipe, there will be many damp areas, tracing on the floor over the length of the pipe. If, on the other hand, the cold pipe is perpendicular to the floor, the condensation will tend to run down that pipe, depositing in a circle around the bottom. Other examples can result in even more varied answers. Apparently, “least resistance” is not a straightforward concept.

How Do Trained Technicians Follow the Water?

Since water follows pathways not quite as straightforward as folklore might think, SERVPRO must find more reliable ways to discover where water migrates and hides. Our technicians master basic moisture detection strategies during the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. We use detectors with and without prongs to locate the presence of moisture, helping us trace the outline of a water incursion. For added data, we also employ moisture meters to determine levels of water absorbed by permeable materials. The moisture levels become baselines for our Applied Structural Drying (ASD) technicians when we move on to determining drying goals after we remove all standing water.

What About Infrared Imaging?

We also pursue advanced training from the IICRC in Building Moisture Thermography. This higher-level course teaches technicians to use the elements of infrared radiation, thermodynamics, and psychrometry, the science of drying, in an interdisciplinary approach. Developing competence in how these elements work together supports our ability to locate hidden water and moisture when inspecting and restoring building envelopes. Interpretation of the temperature fluctuations is an art, as well as a science and, it helps when tracking down where the water might have moved.

Why Does It Matter? Doesn’t the Water Just Dry Up Inside the Building?

One of the concerning factors to consider is the possibility of mold growth if all water is not removed from every space within an apartment building. Mold spores need only a small amount of moisture to “germinate” and begin their growth curve. Only oxygen, water, and an organic surface upon which to multiply are necessities for molds. No light is required so that mold colonies can breed in between walls, above ceilings, and in any building cavity. Because of the potential of mold damage when wood framing, drywall, ceiling tiles, and other building materials are just slightly wet, landlords must find and make arrangements to remove all water after a leak.

How Do Professionals Get Water Out of Confined Spaces?

Portable extractors can be brought far inside the units of even a large apartment building. The mobile units are much more flexible in uses, fitting in tight spaces much easier than the large yet more powerful truck-mounted variety. The equipment can be carried like a backpack, capable of extracting up to 12 gallons of water before needing to be drained to begin a fresh attempt to remove all the water practical. If the extractor cannot reach moisture, even with extenders, we have to consider some controlled demolition techniques. Options can include:

  • Drilling holes in drywall
  • Cutting out or removing sections of drywall or paneling
  • Taking down ceiling tiles to gain access to a building cavity

SERVPRO of Long Island City has a team of inquisitive managers and technicians ready to put their training and experience to the test when on the lookout for hidden water in a multiple-family residence. Call (718) 440-6994 to explore your options, minimizing disruption of your tenants’ right of quiet enjoyment of their apartments.

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Commercial Water Damage Remediation is Bound to Make an Impact in Your Queens Business

2/16/2020 (Permalink)

broken water pipe When a pipe bursts during the middle of the night, the damage the next day can be overwhelming. Contact SERVPRO for effective water removal efforts.

Early Morning Commercial Water Removal in Queens Office 

A plumbing break in the early morning hours in a local office resulted in the need for commercial water removal. Upon finding standing water, the first call was to SERVPRO. 

When the technicians arrived on-site at the office, they immediately began commercial water removal efforts in Queens. This includes carefully scoping the property with moisture detection equipment and determining all paths of water migration. 

Professional Water Extraction Equipment

Flooring tends to suffer the most when a pipe break happens. SERVPRO technicians removed the industrial rubber baseboards to remove the water that seeped behind them and entered the wall. The cubicle dividers were raised and did not receive any damage, and the techs move them out of the worksite area. Portable pumps removed the bulk of the water, but unfortunately, the glue-down carpeting delaminated and required removal so the slab floor underneath could dry.

Drying Contents in Place

SERVPRO techs want to get businesses reopened and running again as soon as possible. They dry desks and other items in place to limit the disruption of clearing out water loss areas. The air movers work to pull up embedded moisture that remains after extraction, and the dehumidifiers work to port captured water vapor off-site. Hence, the structure experiences a rapid reduction in ambient humidity. The powerful equipment the techs use assists in negating mold and foul odors that can delay reopening for mitigation for those issues. 

Post-Drying Cleaning

After a water loss, the techs use their professional cleaning solutions to restore the office to its preloss condition without a hint of musty water odors. When concrete becomes wet and then dried, it can force salts to the surface, and when they dry, a powdery dusting gets left on the surface. This is called efflorescence and gets wiped away easily, so the substrate is left clean and residue-free ready for installation of a new floor covering. 

SERVPRO of Long Island City at (718) 440-6994 has the equipment and certified technicians to address any size commercial water removal and make it "Like it never even happened."

Click here for more information about Queens.

Are We Going to See A Hot Summer?

7/8/2019 (Permalink)

If the first week of July is any indication of what summer in the northeast will be like this year then we are in for a long hot summer. When looking at recent trends in the northeast one can estimate that there will be at least 20 days that will reach 90 degrees Fahrenheit. Last year 23 days in the northeast were over 90 degrees along the coastline, making it even hotter inland! And, after one of the wettest springs on record in the midwest, moisture in the ground will ensure it will be humid and uncomfortable for many of those hot days. These conditions will be perfect for mold growth in damp places and if left unchecked can lead to an expensive outbreak! If you plan to leave any of your properties unattended for an extended period of time contact our office today to learn more about renting our professional dehumidifiers and air purifiers. We can give you peace of mind that your school, business or home will be safe from the threat of mold while you are away for the summer!

Commercial Opperations Expansion

7/3/2019 (Permalink)

In less than three short years in New York City our SERVPRO of Long Island City disaster restoration team has made a huge impact. We have been part of several major restoration projects throughout the city, we have made strategic relationships with important product and service vendors and have put together a team of reliable professionals ready to serve our city on a moments notice. It is because of our amazing clients and our trusted team members that we are currently expanding our commercial operations to include new team members, a larger vehicle fleet, more rental equipment including professional dehumidifiers & air purifiers, and a stronger management presence in major restoration projects throughout the area. If your commercial business in the New York City area is in need of a reliable Disaster Clean-up & Construction Management team look no further, call us now!

Our Commercial Restoration Division in New York City

5/9/2019 (Permalink)

When a disaster relief effort is underway, there are no easy tasks. SERVPRO team members know this and are willing to go the extra mile whenever called upon.

At SERVPRO of Long Island City, we specialize in many different areas of disaster relief, such as Commercial Restoration & Recovery. Our Large Loss Recovery Team is dedicated to these to these claims, the crew understands that they may be required to be on the job for weeks or even months, and must ensure they follow a ridge protocol & chain of command to work efficiently, quote accurately and complete the restoration project on time.

This is what makes our restoration team stand out from the competition. We have inspired a workplace atmosphere and energy that encompasses our team and pushes them to always give their best effort. Our hands-on management approach includes rigorous training programs, teaching and understanding SERVPRO protocols for disaster restoration, consistently reviewing our customer service practices, and providing the best possible restoration services at all times.

In a large-loss restoration, we are 100% dedicated to the job at hand and our client in need, 24/7. We are here, leading the way to recovery.

Schedule A Facility Cleaning Today!

4/9/2019 (Permalink)

We were out early on a Sunday morning visiting a commercial client for a monthly facility cleaning. This particular client requires we clean the premises outside of their regular business hours when they are closed and there are no employees in the building. Did you even know SERVPRO provides scheduled cleaning services? Most people are not aware of this service and assume we only handle disaster restoration clean-up after a flood, storm or fire. But our general cleaning services are second to none. Our technicians are professionally trained and have access to a vast array of SERVPRO equipment, cleaning solutions and techniques. If your business is in need of a weekly, monthly, annually or even one-time cleaning services we can help! Our professionally trained cleaning technicians can handle any industry, such as commercial, industrial, service businesses, warehouses, government buildings and more. Schedule your cleaning today!

Proudly Serving the Community of Long Island City

5/23/2018 (Permalink)

SERVPRO of Long Island City New York, SERVPRO of Long Island City is Here to Serve the Community, Call Us 24/7 We Can Help.

SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of Long Island City and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when needed. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors!

In addition to our restoration services, we can also provide our neighbors cleaning services. We provide carpet and upholstery cleaning and ductwork cleaning, contact our office today!

5th Annual Government & Business Matchmaker

11/17/2017 (Permalink)

This annual event allows local businesses to meet one-on-one with different government agencies to introduce themselves and the services their companies provide. As a Disaster Management Company we can provide government agencies with the area's fastest response time to flood, fire and other emergency events and provide the equipment and manpower needed to clean and restore any disaster. Our team has over 10 years experience in disaster management and have provided our services for major flooding events across the country. We have trained extensively for several types of disaster response techniques and continue to educate our managers and our crew in the latest strategies and technologies available to best mitigate disaster. Our crew managers and team members have worked on local government sanctioned jobs in Rhode Island & Connecticut and look forward to serving the communities of New York City.

Retail Store Flood

11/3/2017 (Permalink)

Reaction-time cannot be underestimated when disaster strikes a retail establishment. At SERVPRO of Long Island City we strive to react and be onsite within the hour for most disasters. Recently we responded to a call from a retail store where flooding had occurred. Our team arrived on-site and immediately removed & stored all retail goods from the affected area saving the owners thousands in lost merchandise. Next the team began to contain the water damage to the already affected areas of the store to prevent further damage. Using the drying equipment at our disposal the crew was able to begin mitigation processes within 30 minutes of arrival. Once further damage was contained our repair crew began to take preventative measures to safeguard the structure from further flooding knowing another rain storm was due the following day. Once drying was complete our contracting team took over and began the repairs needed to fix the damage from the flood and to repair the building to prevent a future flood.

Hotel Lobby Flood

10/30/2017 (Permalink)

When disaster strikes a business or commercial property SERVPRO of Long Island City has scored high ranks with our clients, we understand the importance of ensuring a business or commercial is in operation as soon as possible. In many cases we are able to isolate the area where the disaster has struck and the business can remain in operation. Recently we were called to a disaster at a hotel where water from persistent rains flooded the lobby. Upon arrival our first goal was to clean and restore as much of the lobby as possible. We knew that by doing so we could allow the hotel to operate and service their customers as we continued to mitigate and dry the public areas of the business. Our team built temporary barriers to block the view of the equipment and the crew as the mitigation work was underway, 24/7 until the lobby was 100% recovered.

Serving Long Island City

10/30/2017 (Permalink)

Some of the most rewarding work we do is directly in our community. When we are called to a disaster in Long Island City we know that our every-step is on display to individuals we may end up seeing around the community many times over afterward and we must step-up our performance. A few years ago our sister franchise had been called to a summer home in Rhode Island on Atlantic Ave which had flooded after a winter storm. We were on the scene within the hour and began the process of mitigating and repairing the home. Little did we know the owner of the home was also a business owner in Queens, NY and his boatyard also suffered damage after the storm. Thanks to our Rhode Island crew and their professional approach in the beach home we were called into work on and mitigate the water damaged suffered in the warehouse and office building of the yard in Queens.