Proudly Serving the Community of Long Island City
SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of Long Island City and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when needed. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors!
In addition to our restoration services, we can also provide our neighbors cleaning services. We provide carpet and upholstery cleaning and ductwork cleaning, contact our office today!
5th Annual Government & Business Matchmaker
This annual event allows local businesses to meet one-on-one with different government agencies to introduce themselves and the services their companies provide. As a Disaster Management Company we can provide government agencies with the area's fastest response time to flood, fire and other emergency events and provide the equipment and manpower needed to clean and restore any disaster. Our team has over 10 years experience in disaster management and have provided our services for major flooding events across the country. We have trained extensively for several types of disaster response techniques and continue to educate our managers and our crew in the latest strategies and technologies available to best mitigate disaster. Our crew managers and team members have worked on local government sanctioned jobs in Rhode Island & Connecticut and look forward to serving the communities of New York City.
Retail Store Flood
Reaction-time cannot be underestimated when disaster strikes a retail establishment. At SERVPRO of Long Island City we strive to react and be onsite within the hour for most disasters. Recently we responded to a call from a retail store where flooding had occurred. Our team arrived on-site and immediately removed & stored all retail goods from the affected area saving the owners thousands in lost merchandise. Next the team began to contain the water damage to the already affected areas of the store to prevent further damage. Using the drying equipment at our disposal the crew was able to begin mitigation processes within 30 minutes of arrival. Once further damage was contained our repair crew began to take preventative measures to safeguard the structure from further flooding knowing another rain storm was due the following day. Once drying was complete our contracting team took over and began the repairs needed to fix the damage from the flood and to repair the building to prevent a future flood.
Hotel Lobby Flood
When disaster strikes a business or commercial property SERVPRO of Long Island City has scored high ranks with our clients, we understand the importance of ensuring a business or commercial is in operation as soon as possible. In many cases we are able to isolate the area where the disaster has struck and the business can remain in operation. Recently we were called to a disaster at a hotel where water from persistent rains flooded the lobby. Upon arrival our first goal was to clean and restore as much of the lobby as possible. We knew that by doing so we could allow the hotel to operate and service their customers as we continued to mitigate and dry the public areas of the business. Our team built temporary barriers to block the view of the equipment and the crew as the mitigation work was underway, 24/7 until the lobby was 100% recovered.
Serving Long Island City
Some of the most rewarding work we do is directly in our community. When we are called to a disaster in Long Island City we know that our every-step is on display to individuals we may end up seeing around the community many times over afterward and we must step-up our performance. A few years ago our sister franchise had been called to a summer home in Rhode Island on Atlantic Ave which had flooded after a winter storm. We were on the scene within the hour and began the process of mitigating and repairing the home. Little did we know the owner of the home was also a business owner in Queens, NY and his boatyard also suffered damage after the storm. Thanks to our Rhode Island crew and their professional approach in the beach home we were called into work on and mitigate the water damaged suffered in the warehouse and office building of the yard in Queens.