Recent Posts

2018 Report: Above Average Rainfall Throughout the Northeast

6/14/2018 (Permalink)

It seems like it is raining every other day here in the northeast lately, so over here in our SERVPRO® of Long Island City office, we decided to figure out just how much more rain has fallen in 2018. Using tools available on the National Weather Service website we were able to generate this map showing rainfall accumulation for the year and comparing it to the average amount of rain for this time of year. As you can see rainfall along the coastal regions of Rhode Island, Connecticut, and New York are 4"-12" above average! This will be something to keep an eye on going into what many believe will be a busy hurricane season this year. If your home or business is near any of our located near a resevour, river, lake or pond keep our number on hand, we will continue to monitor the weather! 

6th Annual PTA Spring Gala & Silent Auction for Long Island City Public Schools

6/14/2018 (Permalink)

SERVPRO of Long Island City was honored to offer a sponsorship to the 6th Annual PTA Spring Gala & Silent Auction for Long Island City public schools. We were happy to attend the festivities and had a great time getting to know the school board members, teachers, and other corporate sponsors who sent representatives to attend the event. As a locally owned and operated franchise we feel it is important to get involved with our community and to get to know local business owners. Many are surprized to learn that we offer services like carpet cleaning, duct cleaning and general cleaning services, in addition to our disaster restoration service for which we are well known. This event offered us the unique opportunity to give directly to our communities most important organization, our public schools. We would like to extend our gratitude to all who worked so hard to bringing such an amazing event together to benefit local children and teachers.

Proudly Serving the Community of Long Island City

5/23/2018 (Permalink)

SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of Long Island City and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when needed. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors!

In addition to our restoration services, we can also provide our neighbors cleaning services. We provide carpet and upholstery cleaning and ductwork cleaning, contact our office today!

Water Extraction Reduces Overall Costs

5/8/2018 (Permalink)

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already dire situation. 

Winter Water Damage

12/7/2017 (Permalink)

In the wintertime, we tend to forget about mold becoming an issue in the home. For the most part, we associate mold with humid summer days creating the perfect environment for mold growth in dark, damp spaces… but this is not always the case. For example, mold growth can strike quickly after a flood or fire even in the winter. We recently encountered a home in which the pipes had burst on the third floor of the dwelling. With no one home, the water soaked the home for 2 days before the leak was discovered. Our crew began working in the home within 72 hours of the disaster and within that time mold growth could be seen on wet surfaces throughout the house. If not properly treated mold can quickly make its way into difficult to find places like vents and ducts where it may cause health issues to those in the home if not removed.

Revitalizing Old Buildings? You Might Find Mold.

11/30/2017 (Permalink)

Finding mold in your home or commercial property is a precarious situation. Sometimes it may be a localized outbreak that can be easily cleaned away, other times what appears to be a small patch of mold is an indication of a much bigger issue that could be hazardous to the health of those living in the home.  SERVPRO of Long Island City’s mold remediation is second to none and will evaluate and remediate mold outbreaks.

As many areas in the US see continued growth many old, unoccupied commercial buildings are now opening their doors again. If you encounter mold in your new commercial property SERVPRO of Long Island City can help. Call our office today and we can send an experienced technician to review your mold issue.

5th Annual Government & Business Matchmaker

11/17/2017 (Permalink)

This annual event allows local businesses to meet one-on-one with different government agencies to introduce themselves and the services their companies provide. As a Disaster Management Company we can provide government agencies with the area's fastest response time to flood, fire and other emergency events and provide the equipment and manpower needed to clean and restore any disaster. Our team has over 10 years experience in disaster management and have provided our services for major flooding events across the country. We have trained extensively for several types of disaster response techniques and continue to educate our managers and our crew in the latest strategies and technologies available to best mitigate disaster. Our crew managers and team members have worked on local government sanctioned jobs in Rhode Island & Connecticut and look forward to serving the communities of New York City.

Fire Restoration

11/8/2017 (Permalink)

Restoring a home or place of business after a small fire is always a difficult task. Even a small cooking fire can cause damage and immerse the surrounding areas with soot and a smell that will linger permanently if not treated correctly. SERVPRO® of Washington County is the area's most experienced disaster recovery team. We have decades of combined experience amongst our ranks and we extensively train each and every new crew member to utilize proven techniques and to optimally manage all drying equipment. Since we are a SERVPRO® Franchise we have access to new technology, equipment, and methods that are backed and tested by the nation's most reliable disaster relief franchise. Hopefully, you will never need our services, but if your home or commercial properties ever experience a fire we will be there when you call. 

Residential Fires

11/7/2017 (Permalink)

Residential fires are some of the most difficult situations we encounter. Not because our crew is unprepared for the event, but because the personal loss of a home and possessions is extremely painful for the owners and can lead to a highly scrutinized job site. Our crew is prepared for this and sympathizes with the anguish each and every homeowner feels after a disaster has impeded their life. We are trained to move quickly understanding that every moment saved at the onset of disaster recovery increases the chance of a successful mitigation exponentially. We carefully attempt to salvage any items that can be restored and store them in our warehouse to be cleaned and dried. After the structure has been reviewed we then begin the cleaning process, being careful to protect any undamaged areas of the home before we start. Once clean we can begin drying and assessing the damage totality, our trained crew includes carpenters and other subcontractors that can help to expedite the recovery process and get you back in your home faster.

SERVPRO of Long Island City is Hiring

11/6/2017 (Permalink)

As a valued SERVPRO® employee, you’ll be part of a stable, growing company offering state-of-the- art customer service and products throughout the United States. You will receive a competitive pay rate, with great opportunity and the ability to work with a talented and supportive team that is growing 10 years strong!

We are adding motivated people to our team in several capacities. We are seeking someone who has community relationships in Long Island City, NY with excellent communication skills, and who is a focused and driven. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership.  

Read over the responsibilities, minimum requirements and then apply online today!

Some of the Responsibilities

• Provide excellent customer service.

• Compile and maintain online internal database of customer contact.

• Participate in networking events and be a local face for our franchise.

• Conduct presentations to professionals in our industry.

• Complete documentation, as appropriate.

• Assist other departments as needed.

• Take the initiative on other tasks as assigned and as needed.

• Achieve sales volume goals.

• Maintain existing accounts and source new ones.

• Be Dymanic 

• Social media postings

• Engage with Co workers and Clients

• Focusing on Property mangers relationships

• Daily reporting and use CRM

Minimum Requirements

• Clean driving record.

• Minimum 2 years outside Sales, Marketing or Customer Service Rep experience. Outside sales experience a plus. Insurance, real estate, or risk management background a plus.

• Experience with Professional Sales or Marketing Associations a plus.

• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times.

• Possess polite, confident and excellent customer service skills, including listening and questioning skills.

• Ability to handle both rejection and success.

• Excellent organizational skills and strong attention to detail.

• Very self-motivated and goal-oriented.

• Ability to multi-task.

• Experience with database management and CRM tools.

• Proficient in Microsoft Office (i.e., Outlook, Word, Excel).

• Bachelors degree preferred.

• Current involvement in one or more community organizations.

• Work under minimal supervision.

• Credit Check

• Motor vehicle check

Primary Role: Promote and sell franchise services in our Long Island City, NY territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO® is the best cleaning, restoration, & construction company. 

  1. Salary
  2. Commission schedule (paid 1st of month on collected sales)
    1. Commission of Direct Sales
      1. Estimated sales per year: 1,000,000.00
      2. 3% commission, minus subcontract.(i.e. dumpsters, tradesmen, contract labor.)
  3. Health Benefits
    1. Employer will contribute 100.00 per month toward selected company plan.
    2. We currently do not offer dental.
    3. Effective after 60 days of employment. (Plan policy)
  4. Must following expense policies.
  5. IPad and iPhone will be provided.
  6. Must follow SERVPRO Corporate Policy.
  7. 401k contributions, per plan policies. (180 days before eligible, Plan Policy)
  8. Performance review in 60 days.