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How Can I Restore Queens Flood Damage Quickly?

8/11/2020 (Permalink)

Rain water falling on a roof. Don't waste any time when it comes to storm damage in your home. Call SERVPRO today we are ready for your call.

Avoid Wasting Time by Calling a Professional Restoration Company to Help You Return Your Home in Queens to its Original Condition

Your Queens home may become the victim of a storm despite your efforts to protect it. When flood water enters through your roof or windows, it carries outside dangers into your home, including bacteria. When it is all said and done, effectively restoring your home is contingent on you acting quickly after the event. The longer you allow water to sit in your home, the more you invite damage to become permanent.

Floodwater extraction in Queens is a job for our SERVPRO crew, ready to help around the clock. The experience we gain at each job site prepares us to handle the toughest situations as we coordinate your needs with local ordinances, relevant building rules, and insurance adjusters. Rather than taking on the extraction of water, sanitizing, and disinfecting your home, rely on our certified staff to guide you through the process and mitigate your loss.

How Should I Protect my Home after a Flood?

Safety is a top priority for our SERVPRO team. After a flood, we verify that the area is safe to enter, and there are no concerns regarding electrical hazards or structural weaknesses. Once we receive this clearance from the pertinent authorities, we use personal protective equipment to protect ourselves as we isolate the affected area to avoid cross-contamination. As you contact your insurance company, we document our process and begin to discard items that may pose a threat due to their ability to foster bacteria and mold growth. Conversely, we set up a staging area, if possible, to protect the items we can salvage. To extract water from your home, our team may use one of the following-

  • Truck-mounted pumps which are capable of connecting to local sewage to dispose of water
  • Industrial-size dehumidifiers to accelerate water evaporation
  • Wand extractors for water accumulation in the crevices of your home

Floodwater removal can seem overwhelming, but calling the right team can make the process less intimidating. Call our competent staff at SERVPRO of Long Island City at (718) 440-6994 and allow us to leave your home "Like it never even happened."

What Steps Do I Take After a Fire at My Queens Apartment Complex?

8/7/2020 (Permalink)

fire damaged home We help your tenants get their homes back, and you get back to business.

If You Own a Queens Apartment Complex, You Need to Have A Plan In Case of a Fire

Over 2 million people live in Queens, with apartment complexes spread throughout the city. Harry Houdini is buried there, beautiful pianos get made in Queens, and it claims the world’s first road explicitly made for cars. The last thing anyone wants to experience there is an apartment fire.

What Do I Need to Do First?

Apartment complex owners have great responsibility. Not only do they have the running of the apartments and maintenance to worry about, but the lives of everyone in the apartments should something happen. There is nothing more devastating than fire damage in Queens. Apt owners should prepare in the event a fire does occur. The first thing you should do if a fire breaks out is to notify all the tenants. Have a plan in place that enables you to contact them immediately.

Steps to Take After an Apartment Fire

Once everyone has been notified, and the building gets cleared, you should take nine more steps. The fire department will help make sure the complex is entirely empty. Here is what else should take place:
    •    Find the source of the fire. The fire department and tenants help determine this. You will need to know this for insurance purposes.
    •    Contact your insurance company right away. They will send adjusters and investigators to the location immediately.
    •    Call in a fire restoration company. Not all fires cause a total loss. Many times a restoration company can clean and restore your apartments to preloss condition.
    •    Secure the building. You may have to board up windows and doors to protect against intruders. The restoration company should help with emergency procedures like this.
    •    Document the damage. Take pictures and thoroughly document the loss for insurance purposes.
    •    Determine liability. You want to work with authorities to determine liability. If the tenant was responsible for the fire, their renter’s insurance would cover restoration costs. If it occurs from a wiring situation, you are responsible.
    •    Begin restoration immediately. As soon as it is possible, allow the fire restoration company to get started. They can provide emergency mitigation quickly. The longer you wait, the more secondary damage can occur.
    •    Have your apartments reinspected. Once the fire restoration gets completed, then you can get the complex reinspected.
    •    Move tenants back in and start renting again.

Professional Fire Restoration Technicians Work with You

At SERVPRO, our fire and smoke restoration technicians (FSRT) are the Institute of Inspection Cleaning and Restoration Certification (IICRC) certified. They understand what fire damage, apt, or any other structure can mean to those involved.  As an apartment owner, you want to get your tenants back in their homes and have your livelihood restored as well. We work with you to see that both things occur as quickly as possible.

Basic Fire Mitigation Steps

Each situation is unique, and what is involved in restoring your apartments to the preloss condition can vary based on the type of fire. Minor fires may require very little in the way of restoration, and only one apartment is involved. Another fire can start in one apartment and quickly spread to others before containment. However, there are steps SERVPRO techs take that are basic to each fire damage situation. These include:
    •    Ensuring the safety of the structure
    •    Emergency mitigation such as boarding up windows etc
    •    Water extraction
    •    Mucking out if needed
    •    Drying out the apartment
    •    Repair and replacing items such as carpet, drywall, and sheetrock
    •    Proper disposal of charred and fire-damaged debris
    •    Deodorizing to remove smoke odors
    •    Cleaning and sanitizing all surface areas
    •    Use EPA approved cleaning products
    •    Cleaning and restoring the content of the apartment
    •    Cleaning the HVAC system
    •    Leaving your complex, “Like it never even happened.”

 Let SERVPRO Handle the Stress

You have enough to do without wondering if things are taken care of properly. Our crews will work with your insurance company, so you don’t have to worry about going back and forth. We keep you apprised of the situation every step of the way, so you know precisely what is happening. If the content cannot be cleaned on-site, we offer your tenants pack-out services. With years of experience, you can trust SERVPRO to handle everything that comes with the aftermath of fire damage to your apartment complex.

 A fire in an apartment complex can be terrifying as it can quickly move from one apartment to the next. When you need emergency fire mitigation, We’re Faster to Any Size Disaster. Contact SERVPRO of Long Island City at (718) 440-6994 for professional fire restoration when fire damage in an apt occurs. We help your tenants get their homes back, and you get back to business.

How Can I Prevent Bedroom Fires in Long Island City?

7/26/2020 (Permalink)

Living Room On Fire We’re Faster to Any Size Disaster!

SERVPRO can help you set up a readiness plan as well as cleanup fore loss in your Long Island City home

One of the essential parts of a fire prevention plan is outlining what each member of the family needs to do in case of fire and safe practices. Last but not least, determine who you will call if a fire occurs and you need cleanup. While residential fires in Long Island City tend to happen in the kitchen, mostly, bedroom fires are also common for the following reasons:
    •    Candles left unattended  
    •    Falling asleep smoking in bed  
    •    Improper use of extension cords
    •    Overloading outlets

Can My Mattress Get Reused After Fire Damage?

Very few mattresses have restoration potential after fire damage in your Long Island City home for reasons ranging from the construction materials to not meeting flame retardant standards that were tightened in 2007. If the bedding and window treatments in the bedroom do not have charring but smell strongly of smoke odors, they may have restoration potential if they are machine washable. SERVPRO techs have access to the Esporta Washing System that can render even the most smoke-laden fabrics to food-grade cleanliness after a single wash.

Bed frames made of metal tend to have the best outcome from fire loss; however, soot can be caustic to some metals, and it needs removal as rapidly as possible. Wooden headboards and footboards may have restoration potential if the joints did not get damaged from exposure to heat or water, and the wood has no signs of charring. The removal of the smoke residues may require that the wood gets refinished, but it saves the cost of replacement.

Fire damage can be devastating and feel overwhelming to deal with. Contact SERVPRO of Long Island City at (718) 440-6994, and the trained, certified technicians can clean and restore your home to its preloss condition.

Can Water Removal in My Home Wait?

7/23/2020 (Permalink)

"Don't wait" SERVPRO professionals are trained to handle all types of water damage. Don't wait for assistance. Call now.

If you have water damage in your Queens home, Do not wait for assistance, Our Technicians can arrive on scene within hours.

After water damage happens in your home, the longer you wait to clean it up, the more the water degrades, and potentially the damages to your property and contents increase. Also, after 48 hours, even clean water needs handling as a biohazard, so waiting for the cleanup can wind up costing unnecessary extra money. The best bet is to outsource the task to a professional restoration services company to ensure all the water gets extracted.

Where Can I Find Tips for Water Damage Cleanup Online?  

When SERVPRO handles water removal in Queens homes, it is not an unusual situation for the homeowner to have attempted a cleanup on their own before realizing, it takes more than rags, mops, and a wet/dry vacuum to clean up a water damage situation. Inadequate removal efforts can lead to:  

  • Structural damage
  • Loss of carpet or other floor coverings
  • Deterioration of sheetrock such as buckled walls or sagging ceilings
  • Multi-unit water damage possible to your neighbors

Poor tips given to homeowners online such as spraying loss areas with bleach to prevent mold can do far more damage than good, such as bleaching fibers in carpet, ruining the finish on wood furnishings, and causing breaches in the seal on the grout lines of tile because bleach is so caustic. Another tip that can cause more significant issues is putting rice on the floor around cabinet edges to absorb moisture when the water loss is in a kitchen. This action will do nothing literally but create a more significant loss situation because the water underneath a cabinet will not get attracted to the rice. It requires removing the toe kicks and using extraction wands to remove it entirely.

SERVPRO technicians arrive in their green service vans with every piece of equipment to find and extract the water within the home. The house gets dried rapidly through the use of their professional drying equipment, and the techs carefully monitor the property to ensure that the drying goals get attained. 

SERVPRO of Long Island City at (718) 440-6994 comes to local properties for any size water removal needed. The techs are available 24/7 to perform the required restoration services to bring your home back to its preloss condition, whenever possible. “Like it never even happened.”

Learn more about Queens.

My Living Room Has Significant Storm Flooding Damage, How Can I Restore It?

7/8/2020 (Permalink)

lightning and heavy rain on blue background Was your home affected by storm damage? SERVPRO has what it takes to restore your home!

SERVPRO Handles Flood Damage Using Industry-Proven Techniques to Restore Your Queens Property 

When your Queens property takes on damage from a recent storm, water intrusion can wreak havoc in multiple ways. A living room contains electronics, furnishings, and countless personal items that you know you want to salvage. SERVPRO has proven methods and the latest advancements to ensure your interior is back to normal faster than DIY methods alone. We do whatever possible to preserve your interior while also keeping safety a number one priority. 

Calling for skilled water restoration technicians (WRT) for flood damage in Queens gets you the mitigation and cleanup you need. Our crew understands that the faster we get to work, the better our chances of preventing secondary damage and salvaging your belongings. We are Faster to Any Size Disaster, and you can count on us to arrive at your house in as little as four hours after your initial phone call. Cutting back on property loss and structural damage saves you both time and money. 

How Does the Restoration Begin? 

A flooded home from a storm calls for extensive extraction followed by drying and sanitation to eliminate secondary damage hazards. If moisture is left to fester, microbes multiply and create foul odors and mildew growth potential. The measures that we take to work through the restoration steps include: 

  • Detailed inventory and pack-out of belongings for relocation to our facility for cleaning, if necessary.
  • Removal of any present solid debris, including silt, mud, and flood-damaged materials like carpeting, insulation, and drywall.
  • Sanitization of all salvageable flood-damaged surfaces using anti-microbial solutions that are EPA-registered. 

Full deodorization of your interior using specialized products and advanced technology. 

Upon arrival at your Queens property, our crew chief performs a thorough inspection to note any impacted contents and building materials. If some of your water damaged contents are restorable, the team organizes them for restoration on or off-site. Anything unsalvageable is recorded and disposed of according to local regulations in the safest manner possible. 

What Makes Skilled Restoration the Best Choice? 

Using the right techniques for each situation is key to each flood project in Queens. Our SERVPRO crew uses a unique formula to determine the best methods and equipment for each phase of your water loss cleanup, which allows us to eradicate contaminated materials, select the best tools for water removal, and to promote rapid drying. 

Dealing with Contaminated Water 

Water from a storm flood often contains a variety of debris and contaminants that need carefully addressing and efficiently to ensure our crew and the occupants' safety. We test the water present and label it accordingly so that the team knows the best way to proceed. 

  • Category 1 is sanitary water
  • Category 2 contains significant contamination
  • Category 3, often referred to as black water, is grossly contaminated 

Category 2 and 3 water calls for a careful approach that includes the use of personal protective equipment (PPE) as well as cordoning off zones to contain potential hazards within the affected areas. Contamination can spread with the movement of equipment, removing debris, and foot traffic. Hence, our team works swiftly to minimize cross-contamination by containment with sealed off doorways using durable polyethylene plastic sheeting. 

If a significant amount of solid waste is present, such as debris and silt, our crew may use rakes and shovels for removal. The debris removal helps us expose the structural elements to inspect and evaluate them before proceeding. For any standing water, we use: 

  • Truck-mounted extraction equipment that allows us to pull up tremendous amounts of water containing debris.
  • Submersible pumps for areas with water levels 2-inches deep, or higher. 

Depending on the storm floodwater contamination levels that entered your Queens living room, our crew might need to treat it with disinfectants to help with sanitization before pumping it out. 

What About My Carpeting? 

When significant contamination is present, it is best to remove carpeting to replace them with brand-new materials. However, if your carpet is deemed salvageable, our skilled technicians have various tools available to help with water extraction, including: 

  • Portable or truck-mounted extractors
  • Rovers, or weighted extractors, use the technician's weight to push water up and out of carpeting
  • Carpet wands, or light-wand extractors 

We also carry squeegee wands for any areas where you have hard surface floors impacted by water damage. 

Once the debris is gone and water extraction wraps up, we put industrial-strength drying equipment to restore relative humidity levels throughout your home. With the help of air movers used in conjunction with dehumidifiers, our crew can enhance drying time to make it, "Like it never even happened." 

SERVPRO of Long Island City is available 24/7 for emergency water cleanup and restoration when faced with flood damage after a storm. Call (718) 440-6994 to have a crew deployed to your property for an assessment. 

More about Queens.

How Can I Clean Up After a Broken Pipe in My Queens Deli?

6/23/2020 (Permalink)

Shot of prepared food on display in a deli Give our SERVPRO of Long Island City team a call 24/7!

Water Damage In Your Queens Deli

Damaged plumbing can cause unfavorable conditions for your eatery, but our fast response with extraction and drying tools can help.

Many people do not realize how destructive a broken portion of plumbing can be until it is happening in their Queens property. With your highly trafficked deli open more than half of the day, water loss incidents like breaks in the plumbing could threaten your ability to serve your loyal patrons and keep your doors open. It is estimated that almost half of businesses that close after substantial loss incidents never reopen. However, our SERVPRO team makes it our business to get you back in business quickly.

When it comes to water damage in Queen's delis like yours, there often several specific stages of restoration and recovery that must occur. Because plumbing is often hidden in the walls, we must track moisture trapped in wall systems and pinpoint the damage to the plumbing network to ensure that it gets repaired during the earliest mitigation stages. Additionally, we must assess the damage to the kitchen and its aging structural elements to thoroughly recover from the loss and return your business to its original state.

What Tools Dry Out the Kitchen Area?

While it might seem that extraction is the foundation of effective water loss response, the tools, and technologies used for drying are continually advancing in the restoration industry. As a leading team of professionals, our SERVPRO roster utilizes an extensive array of these advanced tools for thoroughly drying the kitchen area, including crumbling brick walls, linoleum tile floors, and wooden shelving. Some of the capable drying equipment that we bring to your business includes:

    •    Centrifugal Air Movers
    •    Desiccant Dehumidifiers
    •    Positive Pressure Systems
    •    Portable Electric Heaters

From removing standing water and moisture throughout the building to repairing the plumbing and other structural concerns, we are your one-stop-shop for restoration and recovery. Give our SERVPRO of Long Island City team a call 24/7 at (718) 440-6994.

How Do I Navigate the Claims Filing Process for a Water-Damaged Multi-Family Property?

6/21/2020 (Permalink)

water damaged apartment space Water damage can quickly progress into a mold infestation. Contact SERVPRO to dry out your space today.

SERVPRO Technicians Restore Water-Damaged Queens Residential Complexes 24/7

When water damage strikes in multi-family residential complexes in Queens a simple pipe leak can lead to damage that affects multiple units. The claims filing process is complex and requires thorough documentation to receive appropriate compensation for your tenants’ living spaces.

If you find commercial water damage in your Queens rental property, SERVPRO is ready to restore the affected units to a preloss condition per Institute of Inspection Cleaning and Restoration Certification (IICRC) best practices for water cleanup. Though we cooperate with you and your insurance company on mitigation services, we are not an insurance company. However, here are some helpful tips to get you through a stressful time.

Frequently Asked Questions About Multi-Family Insurance Claims

  • What do I do if my claim gets denied? If you disagree with your insurer’s evaluation of the damage to your property, you can request a second inspection with either a new adjuster from the insurance company or an independent agent.
  • How long does it take to receive compensation? The speed at which payment is dispensed depends on the insurer. The more quickly you file a claim, the more likely you are to get paid quickly.
  • How can I prepare for filing a claim?
    • Take pictures and videos of your property both before and after a disaster occurs.
    • Keep written records of information related to the damage such as size, when it occurred, and how you responded to the damage.
    • Review your policy with a trusted insurance agent or adjuster.

SERVPRO’s Structural Drying Process

The careful calculation goes into the placement and utilization of air movers and dehumidifiers. Dehumidifier placement is calculated based on a variety of factors. Factors that go into calculating dehumidification requirements include:

  • The total size of the affected space.
  • The approximate size of the water damage in that area.
  • The type of dehumidifier used.
  • The pints-per-day (PPD) rating based on manufacturer guidelines.

SERVPRO of Long Island City is a phone call away from providing businesses with mitigation service that is Faster to Any Size Disaster. Call (718) 440-6994 to get started.

Click here for more information about Queens. 

How Do I Deal With Affected Upholstery Items During Water Cleanup In My Queens Home?

6/9/2020 (Permalink)

interior flooding Saving items affected during water spills helps reduce the cost of restoration.

SERVPRO Can Help Perform the Necessary Cleaning and Drying to Restore Them to the Pre-loss State in Queens

After a water spill, you may expect cleanup only to involve mopping wet surfaces and drying wet contents. However, many incidents turn into full-blown cleaning exercise where you have to resolve several issues to restore your Queens home to its preloss state.  If a burst pipe sprays water on upholstery items, various cleaning challenges can arise.

How does water affect upholstery items necessitating cleaning?

For successful water cleanup in your Queens property, preparation is crucial. When you involve our SERVPRO crews, part of preparation goes towards predicting what sort of problems the exposure to water is likely to cause. Typical issues include:
    •    Browning
    •    Material Shrinkage
    •    Bleeding of dyes
    •    Water spots

The problems mostly develop due to the exposure of items to significant amounts of water, or if the items are soaked over extended periods. Alternatively, materials dissolved in the water can be deposited in the materials of the upholstered items, soiling them.

Why does browning happen?

Some upholstery items have sections made from cellulose fiber fabrics such as raw cotton. A combination of factors can lead to browning. When such material is over wet or dried slowly, browning can happen. Another common reason for browning is the use of alkaline cleaning products in the process of removing other forms of soiling since the alkali reacts with the material. Luckily, it is possible to prevent browning by thoroughly rinsing the material after cleaning. Our SERVPRO technicians also expedite the drying process, especially by using air movers.

In case some browning still happens even with the preventive steps, we can use different approaches to rectify the problem, thus saving your item. We can rinse the material with an acidic rinsing solution to counter the effects of alkaline cleaning agents. Alternatively, we re-clean the item with specially formulated detergents.

Do upholstery items always bleed when exposed to water?

If your items bleed after exposure to water, there is a high chance cleaning cannot resolve the issue, so other forms of repair such as resurfacing may be necessary. The good news is that it takes more than just water exposure for dyes to bleed. The most likely reasons for such outcomes include:
    •    Colorfastness of the fabric
    •    Aggressive cleaning method such as pressure washing with over 200psi
    •    Exposing the material to strong alkaline or acidic products

Apart from ruining the item, bleeding also transfers problems to other items. For instance, if the furniture sits on a carpeted area, or is in contact with other fabrics such as draperies, the dyes can stain the other items. Our SERVPRO technicians help in many ways, including using hydrogen peroxide, chlorine bleach, or other products to try to reverse the damage if minimal areas are affected. We also use manual corrective methods such as subjecting the area to high-pressure air, which can help force the dye into the fabric backing.

How do water spots develop?

It may seem ironic that water, which is used widely for cleaning, can also cause some problems. Water spots mainly develop because water contains some impurities such as minerals or other microscopic particles. The spots are more pronounced when the exposure only affects sections of an item. The spots could appear as a collection of circles if the exposure happens through sprinkling or large patches of discoloration when there is significant exposure.

In many cases, water spots develop when items are left to dry undisturbed. Therefore, the cleanup and other restoration steps that our SERVPRO technicians take help diminish the chances of water spots developing. We can also take specific cleanup steps to remove them once they develop. We can re-wet the item and clean it from scratch. Since residues dissolved in water are the main problem, we use alternatives such as distilled water when cleaning.

Can cleaning processes lead to physical changes?

Careful handling of upholstery items such as furniture is necessary to avoid damages. Actions such as moving items and actual cleaning steps such as agitation can result in physical damages. One likely form of physical damage is shrinkage of material, especially in furniture skirts or cushions. Our technicians handle items carefully to prevent such outcomes. We can also take steps to resolve shrinkage, in case it happens. Steaming the shrunken material while slightly tugging it helps resolve the problem.

Saving items affected during water spills helps reduce the cost of restoration. Call SERVPRO of Long Island City at (917) 793-0419 to help restore any damage to your items, “Like it never even happened.”

Barstool Sports & SERVPRO of Long Island City

6/8/2020 (Permalink)

Barstool Sports & SERVPRO of Long Island City Promotion SERVPRO of Long Island City and Barstool Sports have teamed up to offer a special discount to their listeners. Give us to call today!

Welcome to the Barstool Sports fans in Queens and Brooklyn. We are excited about our new promotion with Barstool Sports and glad you took the time to check out our site.

We are happy to offer New York City area businesses 10% off of their first COVID-19 Certiifed: SERVPRO Cleaned disinfection cleaning service.

Call us today! 844-895-9116, a local sales associate will help you schedule a time to meet, review your business reopening plan, and help your business become Certified: SERVPRO Cleaned.

Where Do I Begin to Return My Home to Normal After A Fire?

5/26/2020 (Permalink)

fire damage home Don't worry about who to call for the restoration of your Queens home. Call SERVPRO to mitigate you fire problem.

Have SERVPRO Clear, Clean, and Restore Your Queens Home

Fire can happen in any home in Queens. The resulting problems can be as mild as a coating of soot residues throughout a garage or kitchen, or as severe as the destruction of load-bearing walls and other support structures. 

Is the Damage to My Home just Burned Property and Soot over Everything?

No. At SERVPRO, we understand that fire damage in Queens is more than just scorching and covering everything in ash and soot residues. If the fire burned for an extended time, flames could have reached the roof or burned deep into surrounding walls, and shattered windows. Fire Restoration Technicians also perform the following, protective tasks:

  • Board up windows and doors
  • Cover damaged roofs with tarps or plywood sheets
  • Remove water left by fire-fighting efforts

Can SERVPRO make these Repairs as Well?

Yes. SERVPRO has trained construction experts who can perform any repair and reconstruction effort except for complete replacement of your home.

No matter how small, or large, the fire; contact SERVPRO of Long Island City to schedule a service call, inspection, or simply to ask questions. Call today at (917) 444-9336.